Education
Digital Information Processing, Master's Degree – Jagiellonian University, Kraków, Poland (2025 - Present)
Digital Information Processing, Bachelor's Degree – Jagiellonian University, Kraków, Poland (2022 - 2025)
Professional Experience
Front of House Staff – Los Gorditos, Kraków, Poland (2022 - Present)
- Provided customer service in Polish and English
- Collaborated effectively with kitchen staff and management teams
- Supervised staff during shifts and trained new employees
Website Rebuild & Redesign: redesigned and optimized losgorditos.pl, improving site speed, SEO ranking, and usability; streamlined content management, resulting in cost savings and easier updates
Employee Manual: created a comprehensive guide for new and current employees detailing all operational procedures, best practices and workflow standards using Notion